“It sounded like a good deal until the invoice came.”

If you’ve ever chosen an IT provider based on the cheapest quote, you’re not alone.
We’ve been hearing it a lot lately businesses calling us after getting burned by low-cost MSPs. They thought they were saving money, but months later, they’re overwhelmed with poor support, security gaps, and a flood of hidden charges.

They’re not reaching out because they want to spend more.
They’re reaching out because they’re tired of paying for less and suffering for it.

At first, it feels like a win: low monthly costs, a responsive-sounding helpdesk, and a short contract. But here’s what happens after you sign:

  • Your staff waits hours (or days) for basic support.
  • Any after-hours or on-site service comes with a surprise charge.
  • Cybersecurity? Minimal. You’re one phishing email away from disaster.
  • “Unlimited support” isn’t actually unlimited, it’s just vague.
  • Backups? Only if you asked. (And paid extra.)

You realize too late that this “cheaper” MSP is costing you more in downtime, lost productivity, risk exposure, and frustration.

Here’s What Intelecis Does Differently

When clients come to us after bad experiences, this is what they say:

“We didn’t even know what we were missing until we switched.”

So what does “worth it” actually look like in IT?

Here’s how Intelecis stacks up.

What Intelecis Includes (From Day One)

✔️ Transparent, Flat-Rate Pricing
You’ll never be surprised by your invoice. No asterisks, no “gotchas.” Just clear, all-in pricing that includes what you actually need.

✔️ Live Support All-Included
We don’t bill you extra because it’s a Friday night or a holiday weekend. If something breaks, we fix it anytime, no extra charge.

✔️ On-Site Visits Included
Need us on-site? We’ll be there. You won’t be charged $300 just for showing up.

✔️ Built-In Cybersecurity Protection
Most “cheap” MSPs give you antivirus and call it done. We deliver full-stack cybersecurity from email protection to 2FA, SIEM, threat detection, and advanced endpoint defense all included, not upsold.

✔️ Backups That Actually Work
Immutable, cloud, on-prem, and Microsoft 365 backup coverage so you’re protected against ransomware, accidental deletion, or disaster.

✔️ Dedicated Account Management
You’ll have a real person overseeing your roadmap, budgeting, upgrades, and compliance planning. No more guessing if your tech is on track we’ll guide you every step of the way.

✔️ Strategic IT Planning
You get proactive guidance not just reactive support. Regular reviews, forecasts, and a custom IT roadmap that scales with your business.

What “Cheap” MSPs Leave Out (But Charge Later)

Let’s be blunt this is where most businesses get burned.

❌ On-Site or After-Hours Support
They may say “support included,” but not after 5PM  and certainly not in person. You’ll be charged per hour just to get someone on-site.

❌ Weak or Incomplete Cybersecurity
You think you’re covered but when something hits, your insurance gets denied because the right protections weren’t in place.

❌ No Microsoft 365 / Cloud Backups
Most cloud platforms don’t back up your data by default. And your “cheap” MSP? Likely didn’t include it unless you asked.

❌ Pay-Per-Call Vendor Support
Want help dealing with your internet provider or printer company? That’ll be $150/hour.

❌ Junior-Level Techs, No Oversight
Lower-cost MSPs cut corners by hiring underqualified technicians or outsourcing to unreliable contractors. The result? Missed issues and reactive support.

❌ No Strategic Oversight
There’s no account manager. No planning. Just a helpdesk that puts out fires until they become five-alarm problems.

What’s the Real Cost of “Cheap” IT?

  • Downtime that costs you thousands per hour
  • Security incidents that put your business, reputation, or compliance at risk
  • Employee frustration that leads to burnout and turnover
  • Inconsistent budgeting from a never-ending list of surprise costs

You’re not just paying with dollars. You’re paying with stress, time, and risk.

 Intelecis Clients Get More Than “Support”

They get peace of mind.
They sleep better knowing someone’s watching over their systems, keeping threats out, resolving issues fast, and helping them plan ahead.

They don’t call us only when something breaks they call us to avoid things breaking in the first place.

Final Thought: Are You Paying to Stay Stuck?

If your IT provider feels more like a cost center than a growth partner, it might be time to compare.

We’ll even do a side-by-side walkthrough of your current proposal or agreement to help you spot what’s missing  no pressure, no pushy sales pitch.

Schedule a Proposal Comparison
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