World-Class Customer Experience Certified
If you’re searching for a highly-responsive IT services firm in your area that’s easy to work with, responds fast and actually “Gets” what the term customer Service means, you’ve come to the right place.
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Over the past 20+ years, industry surveys have confirmed that the most frequent complaints about IT services by their clients and prospects include poor response time, geek-speak, downtime, and nickel-and-diming.
So, how does an IT Services company in Orange County differentiate itself in a competitive marketplace when IT services are often commoditized and complaints still exist?
Our Unique Advantage: World-Class Customer eXperience Trained (WCCXT) Certification
The World-Class Customer eXperience Trained (WCCXT) Certification is a unique and prestigious company-wide certification specifically and exclusively for MSPs and IT services firms. The training equips companies with tools and knowledge to deliver world-class customer experience every day.
Intelecis, with the WCCXT certification, we have demonstrated commitment to the customer eXperience; by being more than just a tech support company. We have set ourselves apart by having this certification conferred upon us.
Our Commitment to Excellence
Customer Experience has become a higher priority for us in order to continually up our game in delivering WOW and phenomenal experience for our clients and internally with each team member.
Learn how we can transform your IT experience.
