Intro: Meet Your Most Unproductive “Team Member”

Let’s talk about the one employee who…

  • Doesn’t punch in
  • Doesn’t answer emails
  • Doesn’t know what “MES” stands for
  • Costs you thousands every week

We’re talking about Downtime the ghost employee that shows up anytime your IT systems don’t.

How Downtime Works Overtime to Wreck Your Day

You’re running a factory, not a waiting room. But every time:

  • A terminal freezes mid-shift
  • A shared folder won’t open
  • Your ERP decides it’s “not responding”
  • Or your “IT partner” is on their third mystery lunch…

That’s Downtime quietly clocking in.

And the thing is, Downtime doesn’t care if your shipments are late, if your floor team is idle, or if Brenda in accounting is losing her mind over a jammed label printer.

It just keeps racking up costs silently.

Downtime by the Numbers (That You’re Probably Not Tracking)

Let’s get uncomfortable for a second:

  • 1 hour of unplanned downtime = up to $10,000+ in lost production
  • Downtime causes missed deadlines, overtime payouts, and cancelled POs
  • It leads to burnt-out teams, blown SLAs, and frustrated buyers

And yet… most manufacturers aren’t measuring it or worse, they’re blaming the machines when the real issue is the IT supporting them.

Where IT Is Quietly Failing You

Let’s be honest your IT support shouldn’t be the wildcard in your production plan.

But if you’re dealing with…

  • Slow support response times
  • Outdated hardware and software
  • No proactive monitoring
  • Calls that go unanswered during production hours
  • Excuses instead of accountability

…you’re giving Downtime a corner office.

How We Evicted Downtime from the Factory Floor

At Intelecis, we treat your uptime like our uptime.

  • World-Class IT Support Experience
  • White-glove Service promise
  • Response times measured in minutes, not hours
  • On-site support when you need it — no nickel-and-diming
  • Flat-rate pricing = no surprises
  • Real-time system monitoring

    Our job is to make sure Downtime never even shows up to your facility.

What Manufacturers Say After the Switch

“We went from waiting on IT to forgetting we even needed it. That’s how smooth it’s been.”
— Operations Director, Fullerton

“We didn’t realize how much time we were losing until we weren’t losing it anymore.”
— Plant Manager, Anaheim

“Their white-glove service is real. We feel like a VIP client every single time.”
— Director of Ops, Riverside

Want to Fire Downtime for Good?

You don’t need another vendor.
You need a team that gets how a factory works and keeps it working.

Book your FREE IT Assessment. Let’s find out how much Downtime has been costing you behind the scenes.