Let’s be real for a second—As a CFO, your job isn’t just about cutting costs. It’s about investing smart, mitigating risk, and making sure your company isn’t bleeding money from silent tech failures, downtime, or a lazy IT partner that just puts out fires without fixing the root issues.

If your current MSP (Managed Services Provider) is just “keeping things running,” you’re already behind.

1. If They Can’t Show You the ROI, Walk Away

You don’t throw money into black holes. So why are you doing it with IT?

A real MSP should:

  • Show how their support reduces downtime (in dollars)
  • Tie security investments to risk mitigation (quantifiably)
  • Offer quarterly business reviews with clear reporting on performance and outcomes

If their reports look like tech soup with no business value, they’re not the one.

 2. Beware of “Cheap” — It’s the Most Expensive Choice

Here’s the truth: cheap MSPs cost more — in breaches, outages, compliance fines, and frustrated employees.

Ask:

  • How fast is their average response time?
  • Do they offer 24/7 support, or just banker’s hours?
  • Do they include cybersecurity as proactive protection, or is it an overpriced add-on?

Intelecis clients pay a premium because we prevent issues before they turn into disasters. That’s how you actually protect revenue.

 3. They Should Know Compliance Like You Know GAAP

HIPAA. CMMC. NIST. PCI-DSS.

If your MSP flinches when you mention any of these, run.

An MSP should not just keep your systems online — they should keep your entire business audit-ready. That means mapping your controls, encrypting critical data, and staying ahead of evolving regulations.

4. Cybersecurity Must Be Baked In, Not Bolted On

Many MSPs offer security like it’s an appetizer. In 2025, it’s the main course.

Make sure your MSP:

  • Includes 24/7 monitoring, endpoint detection, and managed firewall in their core service
  • Actively hunts for threats (not just alerts you after something blows up)
  • Offers security awareness training for your staff (because let’s face it—most breaches start with someone clicking a bad link)

Intelecis clients sleep better because we take a zero-compromise approach to security. Every device, every user, every minute.

5. The Right MSP Will Help You Scale

A great MSP doesn’t just fix — they future-proof.

They should:

  • Recommend scalable cloud and infrastructure solutions
  • Help you budget your IT roadmap
  • Bring new technology ideas to the table that reduce cost or increase efficiency

If they only show up when something’s broken? You don’t have an MSP. You have a liability.

Final Word: If You’re Not Getting Value, You’re Getting Played

As CFO, it’s your job to ask the hard questions — and the right MSP should have clear, confident answers.

👉 Ask for proof.
👉 Demand transparency.
👉 And if they can’t explain how they’re protecting your margins and reputation — fire them.

Ready for a Partner That Thinks Like a CFO?

At Intelecis, we don’t play small. We deliver elite, white-glove IT support and Cybersecurity built for organizations that demand precision, responsiveness, and total peace of mind.

Let’s talk — before your IT costs you more than you think.