Let’s face it, no company or industry is immune or unaffected by cyber attacks. In today’s digitally connected world, having effective security and risk management solutions to protect against attacks and safeguard data is critical to running a business. In the last decade, cybersecurity has become a buzzword. From credit cards to software developers, an increasing number of businesses claim to provide cybersecurity services. For most businesses, the question is how.


Because not all cybersecurity services are created equal, knowing what to look for – and what to avoid – when selecting a cybersecurity partner is critical. Hiring a cyber security company is the only way you can be sure your business is protected from common cyber threats. Here are 5 of the most important criteria to consider when choosing which cybersecurity partner you are going to work with.


1. Ensure that the Primary Focus is Cybersecurity


This should be obvious the moment you visit the provider’s website. Is the emphasis on cybersecurity, or is it merely an addition to existing services? Make certain that you are receiving the best advice from a professional organization that is focused on proper security. Effective cybersecurity services place a strong emphasis on being proactive before disaster strikes. This necessitates individuals with the authority to focus solely on security. Proactive work such as threat detection, patching, monitoring, DNS protection, and EDR (Endpoint Detection and Response) will not take a back seat to your company’s day-to-day operations when you choose a cybersecurity partner dedicated to your success.


2. Inquire about organizational and individual knowledge and credentials.


First and foremost, is the cyber security firm qualified for the job? That is, are they up to date on all current cybercrime trends? The market is constantly changing, and the company you hire should be active and well-versed in all preventative measures. Security cannot be done part-time in the face of today’s threats. Either you’re in or you’re out. Unfortunately, there are many people who will tell you they “do security.”


3. Guarantee Professional Experience


The best cybersecurity partner for your company is one that has worked with data similar to yours. Inquire with the company about previous clients. It is best to try someone else if they are unfamiliar with the programs and technology you use.

When it comes to choosing a cybersecurity partner, having a trained cybersecurity team with real-world experience on your side is a huge benefit. The stakes are as high as they can be during a cyberattack. A high-performing team of experienced security professionals with diverse and complementary skill sets can mean the difference between quickly recovering from a security incident and having it impact your business for years.


4. Cybersecurity Tools, Professional Vendor Management, and Due Diligence


Firewalls and antivirus software are no longer sufficient. Today’s threats necessitate new, multi-layered security solutions. Immersion in the cybersecurity industry entails having access to the best, most advanced tools and being able to use them to assist clients. Make sure that the cybersecurity partner thoroughly examine the toolsets, partners, and vendors they work with before ever implementing them at a client. Make sure that they put their effectiveness, communication, partnership, and security to the test so you don’t have to.

The best cybersecurity and risk management firms can demonstrate their work in the field of information technology. They will have years of experience in addition to a portfolio of services that meet the needs of their clients. They will be able to provide case studies as proof of customer success and clearly articulate how they help their clients, which will be supported by measurable results. Inquire about specific examples of relevant experience or “war” stories. Inquire about how they intend to implement their services. The more information they provide, the better. You will be able to identify the right firm with a successful track record by asking the right questions.


5. Ensure that they have Great Customer Service, Integrity and Objectivity


Your cyber security firm should have high customer service standards. Pay attention to how they treat you, as this will be a good indicator of how serious they are about protecting you. Make sure to know that the firm has high moral principles for this will create a good bond between you and their company.

Many people find it difficult to provide objectivity. However, it is required when dealing with issues that may jeopardize your business. Hence, make sure they have this value. All of these values add up to a secure business that is immune to cyber threats. If you choose the right cybersecurity partner, you can now easily run your business without fear of getting your company’s data at risk.


If you are on the hunt for the best cybersecurity partner, talk to us today.