Whether you admit it or not, a company’s IT department plays a vital role in the company’s success. Technology is one of the most wonderful things to ever happen in a business. The advancements as years pass have nothing but pushing a company toward a more productive and efficient business entity. To say the least, not only will your IT department take care of your technology, but as digitalization progresses, your IT also helps your company defend against any cyber threats. But with the ever changing landscape of priorities, it is sometimes hard for IT departments to manage it all. Hence, some businesses tend to rely some of their IT responsibilities on a partner IT company.


Outsourcing has been done by a lot of businesses over the past few years and the amount of companies that outsource services from a third party has been growing tremendously. Have you tried calling a hotel for inquiries or reservations recently? Most hotels now outsource their customer support and other company functions. They do not need an onsite staff for customer support anymore, instead, they hire another company that provides agents who will take care of the calls for the hotel.


Almost all industries are now outsourcing, and you should not miss out on this golden opportunity to help improve and grow your company. Outsourcing has a lot of benefits for your business and during these times today, you should take advantage of these benefits.


Here are questions that you should be asking yourself  before outsourcing an IT company:


  1. How do I leverage a partner to give me the visibility and the analysis to optimize my environment?


  1. How do I make sure my partner is familiar with my people and processes?


  1. How do I transfer ownership of my operations to free up my resources for the business?


  1. How do I know I am maximizing the value of my operational partner?


You can define the operational roles and goals of your collaboration by providing answers to these questions. To ensure that you get off to the best possible start, do this crucial step. 


There are a number of managed IT service choices available to help reduce potential problems that could develop in routine operations. The majority of companies may be aware that they lack the necessary employees, resources, or knowledge, but they frequently aren’t sure how to move from where they are to where they need to be.


What is the best course of action? What is the most effective strategy to control risk, make the most of your current resources, and balance your daily operations while attempting to advance your digital transformation?


Based on the real-world examples presented here, managed IT services might provide a solution to this problem. However, every company may choose to establish managed IT services in a different location. This may vary, for instance, depending on the location of your most severe IT pain. It might include:


  • Outsourcing and automating network operations, system monitoring and patching


  • Augmenting local IT security roles with outsourced security resources


  • Outsourcing management or monitoring of mixed-environment workloads (i.e., private, public or hybrid cloud)


  • Specialized outsourcing of a more narrow or transitory IT function


  • Transformation project-specific IT outsourcing


Nearly 72% of IT professionals claim that their company outsources parts of its modifications, according to a Nominet research. This includes businesses in the government and financial industries, which have historically been more wary of outsourcing because of regulatory demands.


Here are your options of managed IT services:


  1. Managed Cloud – By using managed cloud, you may do away with the requirement to set aside time, energy, and up-front cash costs for buying your own equipment. Accelerate your cloud migration to unlock better service levels, increased adaptability to changing workload demands, and quicker revenue growth. Managed cloud interacts with your operations, such as change, patch, and systems management, giving your team hours of extra time to work on higher-value tasks.



  • Managed services for Azure – You may access a wide range of skills, resources, and automation knowledge with managed services for Azure® to increase efficiency, expand scalability, and reduce costs. By harnessing the power of Azure, cloud goals can be achieved. Moreover, a self-service, personalized Cloud Management Portal (CMP) is a pillar of having a managed service model. Clients have access to, provision for, and management over their cloud environment through CMP. Through the distribution of specialized cloud data, dashboards, and suggestions for cost management, clients also obtain insights into their surroundings.




  • Managed Data Center – You get proactive maintenance for your vital infrastructure with managed data center services, ensuring service uptime. Technical know-how and cutting-edge operational procedures are put to use in your environment by managed data centers. For efficiency, you can count on continuously high uptimes and performance levels.



A managed network provides hardware such as routers/switches, wireless, firewalls/infrastructure, and hardware with round-the-clock network monitoring and incident management. Delivering dependable services to your users, maintaining connectivity and ensuring throughput, and getting a committed team who is knowledgeable with your network infrastructure and can suggest changes or repairs when/if needed.


There is no assurance that outsourcing IT management will be the best fit for your company and yield the highest return, just like with any other investment. However, managed IT services can pay off handsomely and accelerate digital transformation if the appropriate questions are asked and your specific operational pain points are identified. Working with a managed service provider enables many companies to scale operations, harness hard-to-find IT skills, increase productivity, and save IT operating expenses while shifting IT focus to higher-level responsibilities.

The key to success for any business is to find the right people to work with. As your organization grows and changes, it is important to find an IT partner that shares your core values. An IT partner who shares your core values will be able to help you maintain your organization’s infrastructure and data, provide support during emergencies, and help you keep up with ever-changing technology. 


Do you want to see how you can leverage our IT services and help your business find success? Contact us today!