ChatGPT has taken the world by storm over the past few months. People are amazed at how this platform operates. In its first two months of operation, ChatGPT attracted more than 100 million users, making it the fastest-growing digital platform in history. This is the first easily accessible chatbot powered by artificial intelligence (AI) for natural language processing. It can engage in discussions that resemble those between humans and produce content like emails, blogs, books, and even song lyrics. There’s an excellent chance that some of your employees are currently using ChatGPT.


ChatGPT can help you save time in writing a copy for whatever you command it to write. However, according to BlackBerry’s CISO, using ChatGPT can violate business policy, copyright considerations, customer confidentiality, or even international privacy regulations. This is what companies should think about.


The use of OpenAI’s ChatGPT at work is being regulated by businesses all around the world. Generic AI models like ChatGPT might have both advantages and disadvantages, just like any other new technology.


Some companies have discovered that the risks outweigh the benefits, at least for the time being, after researching industry best practices. Because of this, they can decide to declare ChatGPT use to be prohibited and prevent employees from accessing it through workplace networks until the proper guidance and support are in place.


Here are the risks that come with using ChatGPT at work:


  1. Data Leakage – When confidential information from a third party or from within the company is entered into ChatGPT, that information becomes a part of the chatbot’s data model and may be shared with anyone who inquires about it, leading to data leakage. The security procedures of a business may be broken by any unlawful exposure of private information to ChatGPT (or any other internet source). 


  1. Violation of Agreements – ChatGPT is a third-party system that incorporates information into its data. Even if the security of AI bots is unaffected, revealing any private customer or partner information may be against the terms of your contracts with those parties because you are frequently under legal or contractual obligations to keep such information confidential. 


  1. Copyright Concerns – If ChatGPT is used to produce textual content that draws inspiration from copyrighted works, including licensed open-source items, there are copyright issues. For instance, if a developer uses open-source code in products that a firm delivers after ChatGPT was trained on open-source libraries and “replays” that code when answering questions, the company may be in breach of “unfriendly” Open Source Software (OSS) licenses.


As you can see, the cons outweigh the pros when it comes to using ChatGPT. Today might be the best time for you to check on your employees, they might not know that they are already potentially putting your company at great risk. You may not have any monitoring system in place to check what platforms your employees are using, so right now would be the perfect time for you to consider partnering with a Managed IT services company. Here at Intelecis, we have a 24/7 monitoring protocol that can help you monitor the platforms that your employees are using without violating their rights. Talk to us today to see what works best for your company.